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Terms That Govern Your f bajji Account

These terms set out what you agree to when you open and use your f bajji account — from deposits via bKash, Nagad, or Rocket through to withdrawals and account closure.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredOne account per personSubject to supported regions
f bajji Terms That Govern Your f bajji Account
ACCOUNT INTEGRITY

How We Protect Your Account and Data

Your account security and the integrity of your wallet balance are things we take seriously. We use SSL encryption on all account sessions and require OTP verification for login and withdrawal requests. We keep your account data only as long as your account is active or as required by applicable rules in supported regions — after that, data is deleted or anonymised in line with our retention schedule. If you want to request a copy of your data or ask us to close your account, contact support through live chat or email and we will process the request within the timeframe required by applicable local rules.

SSL Encryption

Every session on f bajji runs over SSL, so your login credentials and wallet activity stay protected in transit.

OTP Verification

Withdrawals and sensitive account changes require a one-time PIN sent to your registered mobile number before they process.

Data Retention

We hold your account data only while your account is open or as local rules require — no longer than necessary.

Data Requests

Contact support via live chat or email to request your data, correct inaccurate details, or close your account entirely.

TERMS CONTACT

Reach Us About These Terms

If any clause is unclear or you want to raise a concern about how these terms apply to your account, our support team can help. You can reach us through live chat inside the lobby, by email, or through the help section in your account dashboard. Response times vary, but we aim to reply to written queries within one business day.

Live Chat Open the chat icon inside your account lobby for the fastest response on terms or account questions.
Email Support Send a written query to our support address listed in the help section — useful for detailed terms questions.
Account Help Centre The help section in your dashboard covers common terms questions and account-access steps without needing to contact us.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice.

These terms apply to anyone who opens an account on f bajji. Eligibility depends on your local law and whether our platform is accessible in your region.

We post updates here before they take effect. Continuing to use your account after a change means you accept the revised terms. We do not apply changes retroactively.

We may suspend or permanently close accounts that breach these terms, including duplicate accounts or accounts with false registration details. Wallet balances are reviewed case by case.

Contact support through live chat or the email address in your help section. We process closure requests and handle any remaining wallet balance before finalising the closure.

The core terms are the same regardless of which local payment method you use. Specific deposit and withdrawal limits for each method are shown inside your account settings.

This page always shows the current version. If we update the terms, the date at the top of this page changes and we may notify you via your registered contact details.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.